Refund and Returns Policy
Overview
The Crown Cover refund and returns policy lasts 30 days from purchase. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging. We require a receipt or proof of purchase to complete the return.
Refunds
Once we receive and inspect your return, we will email you to notify you that we have received your returned item. We will also email you to let you know whether your refund has been approved or rejected.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method.
Late or Missing Refund – If you haven’t received a refund, please get in touch with your bank; there is often some processing time before a refund is posted.
For refunds to a credit card, contact your credit card company; it may take some time before your refund is officially posted.
If you’ve done this and have not received your refund, please get in touch with us at: Contact@CrownCover.Life.
Sale Items – Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
Per our refund and returns policy, we only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at Contact@CrownCover.Life to request an exchange, and we will provide a mailing address to send your item.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return.
Shipping Returns
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
The time it takes for your exchanged product to reach you may vary depending on where you live.
To return your product, you should mail it to:
Crown Cover Product Return
811 Hickory Drive
Huxley, IA 50124
Customer Support
Need help? Connect with us at Contact@CrownCover.Life for questions related to our refund and return policy.